In the restaurant sector, whether five-star or fast-food, clean, functioning toilets are a must. A well-known fast-food chain approached Rightio to provide engineers to internal plumbing emergencies for kitchen and toilet facilities. In the past, they had used a number of different engineers, but had suffered from poor response times and a wide variety of different prices for resolving the same emergency repairs.
Rightio offered competitive rates and delivered premium quality levels of service, supported by a dedicated commercial team who the. client could liaise with on specific queries. Rightio also set up a customer portal for booking, monitoring and tracking jobs. Rightio provided guaranteed Service Level Agreements and fixed prices.
First class maintenance of Kitchen and Toilet facilities helps to preserve fast-food chain’s reputation
The company (and its customers) appreciated the speed and reliability of Rightio’s response, supporting the client in maintaining fully-operational restaurants.