Chris Carswell and Karl Tulloch Standing in Front of Blue Rightio Van

About Us

From humble beginnings, Rightio has grown rapidly to become one of the most respected home repair companies in the UK. Powered by a team of plumbing, heating, drainage, electrical and locksmith experts, our business delivers the superb service we’re famous for 365 days a year.

We do things right

Our mission is to change the face of the UK home emergency industry by providing an unparalleled service delivered with urgency, reliability, and compassion. After years of technical development, we've created a simple process that matches our customers with a network of over 250 Rightio engineers covering several trades.

From plumbing and heating to electrics and locks, since 2010 we've helped over 100,000 homes get back on track and the reviews speak for themselves. Rated 'Great' on Trustpilot, our customers can rest hassle-free knowing our service is guaranteed by over 12,000 verified customer reviews.

Our Values

As a customer-centric company, we always strive to do the right thing when it comes to our business. Our values have won us lifelong relationships with our customers. By keeping them at the heart of everything we do, we'll deliver quality, valuable customer service every time.

Rightio Engineer Holding Teal Document Talking to Customer

Reassuring - We deliver peace of mind.

Unexpected breakdowns inevitably cause stress, and being the first point of contact; we understand just how important it is to receive compassion and reassurance. This is why we know the value of speaking to a 'real person'.

We resolve customer issues through a dedicated and bespoke approach, human to human.

Great

White Trust Pilot stars with 4 light green square backgrounds and 1 grey square background

Based on 12,776 reviews

Rightio engineer stood in front of a Rightio van smiling

The Rightio Family

In early 2010, our founder, Karl Tulloch, had a vision. To become the UK's leading home emergency service that puts the customer at the heart of everything it does.

Meet Karl

With over five years of experience, our team of plumbers, electricians, heating engineers, and locksmiths are experts in their fields. Our professional tradespeople are located across the UK, helping us to deliver a rapid and reliable service, 365 days a year.

Meet the engineers

Rightio News

Keep up to date with all the latest from Rightio HQ! We're immensely proud of our team and regularly celebrate their achievements through in-house events, award ceremonies and charity fundraisers.

View the latest company news