Our employees’ professionalism, dedication and ambition to deliver the very best customer service set Rightio apart as a business, and we believe in recognising and developing these qualities.
When you join Rightio as a directly employed engineer, you become part of highly experienced network of professionals who understand the importance of sharing best practice and expertise. We’re also committed to helping you develop your skillset; we regularly send our engineers on courses and skill development sessions, so you can rely on Rightio to help you further your professional capabilities.
If you’re joining the acquisitions and logistics teams, you’ll have the full support of our dedicated training manager, helping you gain all the skills and abilities you need to deliver on the promises we make to our customers. Furthermore, with year-on-year growth and record achievement, there are always new opportunities and development possibilities. If we’re going to become the UK’s number one maintenance provider, we’ll need a smart, ambitious and enthusiastic team to help us get there. If you’ve got that spark of drive and determination that we’re looking for, we hope you’ll share a bright, happy and rewarding future with us.
Initiation a conversation is truly an art form, and maintaining it requires skill, general knowledge, confidence and a bit of imagination. We can teach you how to start a conversation, how to ask open questions, and how to be an active participant.
To truly succeed in your chosen career you need to understand the field you’re working in, keep updated on the latest news, know you competitors, and understand your unique selling point. You’ll learn all of this about Rightio, and we will give you the foundation to acquire product knowledge quickly and efficiently in the future.
Taking responsibility always seems scary at first, especially when you’re in a new environment. We’ll show you how taking responsibility can truly set you apart from the crowd, help your colleagues and boost your mood and confidence.
Being able to approach a situation with creativity and empathy is crucial when facing difficulties both at your personal and work life. Our Team Leaders and Managers will guide you through different scenarios, and show you the best ways to reach a satisfying resolution.
Closely tied to Responsibility, Decision-making is a vital skill to have in professional environment. Evaluating the pros and cons of a situation, critical judgement and forward-thinking are all skills we will encourage and grow in an individual.
Although we can’t “teach” you to be empathetic, we can show you the right approach towards different levels of stakeholders. We will focus on helping you recognise sensitive situations, and how to approach vulnerable customers.
Current Employee:
I have been working at Rightio full-time for more than 5 years.
Pros:
Good progression if you're willing to be hard-working, commited, and take on board feedback. Great atmosphere, all working towards the same goal, everyone gets along with each other regardless of where you work. Incentives are given to everyone who achieve targets - no one is left out. Managers listen, and are motivating. Get to vote for who we think deserves employee of the month. 40 hour contracts for full time staff - a lot of places do zero hours / part-time contracts so you have security of a set wage each month.
Current Employee:
I have been working at Rightio full-time for more than a year.
Pros:
Just as in any business there are good and not so good characters. The management team have got rid of most if not all of the apples and this can often be seen by the bitter and twisted reviews by ex-employees. My advice to you my friends is just leave it, move on and get a life. For the majority of staff working here it's a great place to work, no day is the same and when you get it right for customers it makes everything worthwhile.
Current Employee:
I have been working at Rightio full-time for more than a year.
Pros:
I'm quite new to Rightio but I can already tell it's a great place to work. It can be challenging, dealing with customer's problems, but it's a great feeling when we have solved a problem for the customer. I had training and everyone I've spoken to at the company from my colleagues to senior management, all are friendly and approachable.
Cons:
Shifts can be changed at short notice sometimes, but not usually