Customer and Engineer Covid Guidelines

Customer and Engineer Covid Guidelines

Thank you for your booking. Please familiarise yourself with our COVID guidelines prior to your engineer's visit.

Engineer Guidelines

  • The requirement for our engineers to wear a mask will now be at our customer's discretion. If you prefer that your engineer wear a mask, please advise this upon their arrival.
  • Our engineers will continue to sanitise their hands before entering the property and after leaving.
  • Our engineers will continue to sanitise the area/surface where work has been completed before and after the repair.
  • Our engineers will clean all electronics after each use, i.e. tablet/phone/card reader etc.
  • Rightio will ensure frequent sanitising and cleaning of our vehicles.
  • All work tools used in the property will be sanitised before and after use.
  • Personal items are not permitted in customer properties.

Customer Guidelines

  • Wherever possible, remain in a different room when work is being carried out.
  • Leave all internal doors open to minimise the need to touch door handles.
  • Please help keep our engineers safe by keeping all pets in a separate room whilst the engineer is at your property.
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RIGHTIO®
Trigate, 210 - 222 Hagley Road West,
Oldbury, B68 0NP.

Registration No.: 12523871

0800 068 7245

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* Rightio Subcontractors Ltd is an Introducer Appointed Representative of Kanda. Kanda is a trading style of Kanda Products & Services Ltd, Forward House, 17 High Street, Henley-in-Arden, B95 5AA, registered in England (11330964), authorised and regulated by the Financial Conduct Authority (firm reference number 920795). Kanda is acting as a credit broker offering finance products from a panel of lenders Credit is subject to status.

Representative example: 11.9% APR Representative based on a loan of £5000 repayable over 60 months at an interest rate of 11.9% pa (fixed). Monthly repayment of £109.45. Total amount payable £6567.16.

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