First class maintenance of Kitchen and Toilet facilities helps to preserve fast-food chain’s reputation

The Challenge

In the restaurant sector, whether five-star or fast-food, clean, functioning toilets are a must.  A well-known fast-food chain approached Rightio to provide engineers to internal plumbing emergencies for kitchen and toilet facilities.  In the past, they had used a number of different engineers, but had suffered from poor response times and a wide variety of different prices for resolving the same emergency repairs.

The Solution

Rightio offered competitive rates and delivered premium quality levels of service, supported by a dedicated commercial team who the. client could liaise with on specific queries.  Rightio also set up a customer portal for booking, monitoring and tracking jobs.  Rightio provided guaranteed Service Level Agreements and fixed prices.

First class maintenance of Kitchen and Toilet facilities helps to preserve fast-food chain’s reputation

The Outcome

The company (and its customers) appreciated the speed and reliability of Rightio’s response, supporting the client in maintaining fully-operational restaurants.