Social media update
Our drive to look after customers sets us apart from others, which is evident in the positive feedback we receive everyday on Twitter and Trustpilot
Here at Rightio, we do things right. Our engineers' drive to go the extra mile to look after our customers sets us apart from the rest, and their determination is evident in the positive feedback we receive everyday through Twitter and Trustpilot.
Unfortunately, going above and beyond does not seem to be the norm in the home maintenance industry, but Rightio is different; customer service excellence is at the heart of everything we do. So, when our customers' expectations are exceeded they sure do want to let us - and everyone else - know about it!
Recently, we have received some wonderful tweets complimenting our hardworking engineers. For example, our expert electrician Michael Nightingale received a hearty "Thank you!" from Twitter user @julieladds after getting her kitchen and bathroom lights back in working order.
Also, not to be outdone, our wonderful plumber Craig O'Neil impressed Twitter user @Xander3a so much that shared his praise with photo evidence of a "job very well done".
These Tweeters were over the moon with our service and we are so happy that we were there for them in their time of need, just as we were there for the thousands of Trustpilot reviewers who sing Rightio's praises on a daily basis. One such reviewer, David, was so impressed with the simple, professional service our team provided that he was prompted to share a glowing 5-star review and recommend us unequivocally!
David's not alone in sharing his praise for Rightio; so what prompts a customer to take the time to leave us a fantastic Trustpilot review or send us a thoughtful tweet? It's the hard work and dedication of our expert engineers who pride themselves on being able to bring about a quick and effective resolution with every visit, all completed with a smile.
It's always so lovely to hear our customers are happy with the service we provide and would wholeheartedly recommend us to their friends, family and other internet users. This is why we always make sure to personally respond to all of the tweets and reviews Rightio receives. If our customers have taken the time to send Rightio their compliments, we certainly have the time to thank them!
Thank you again to everyone who has shared their feedback on our Trustpilot and Twitter, your overwhelming praise motivates us to continue providing the first-class service we are known for, and strive even harder to exceed your expectations, every time.
Keep up to date with all the latest from Rightio HQ! We're immensely proud of our team and regularly celebrate their achievements through in-house events, award ceremonies and charity fundraisers.