Every member of the team is dependable and fully trained to deliver the best service possible. Whether we are working in the accounts department, the logistics board or the IT team, our end goal is always to give our customers peace of mind, so that when they have a home or business emergency and need to get things repaired, they can rely on us to get it done right – every single time!
We require a highly motivated individual to join us close to central Birmingham. This is an amazing opportunity for someone who is passionate about delivering superb customer journeys and wants help develop a friendly and enthusiastic team.
As Head of Customer Experience, you will be working with the senior management team to develop a world class ‘Customer Experience’ focused around speed, efficiency and quality.
As a web developer you will be developing functional, fresh, responsive and appealing websites, web forms and applications, to ensure our customers and partners have a brilliant online experience.
As a data analyst you will be working very closely with the senior management team, helping to understand and measure performance and working on various projects to help us improve the efficiency of our business.
As a sales advisor at RIGHTIO you’ll be responsible for converting inbound calls into sales through building rapport, and understanding the needs of our customers. With a professional phone manner and excellent communications skills, you’ll work as part of a young and exciting team to reach sales targets and help to continue RIGHTIO’s growth as a leader in the industry.
As a Customer Service Advisor at RIGHTIO, you’ll be responsible for allocating engineers and keeping customers up to date. You will be responsible for building rapport, understanding the needs of our customers and prioritising work load within your team. With a professional phone manner and excellent communications skills, you’ll work as part of a young and exciting team, reaching sales targets and helping to continue RIGHTIO’s growth as a leader in the industry.